Terms and Conditions

1. Introduction

Welcome to Cowtown’s Desi Driver. By booking or using our services, you agree to the following Terms and Conditions. Please read them carefully before making a booking.

Cowtown’s Desi Driver provides private chauffeur services including winery and brewery tours, airport transfers, lunch and dinner transfers, event, wedding, attraction and Cape to Cape transport throughout the Margaret River and South West region of Western Australia.

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2. Bookings and Payments

All bookings are subject to availability and confirmation.

Full payment or a deposit (as advised at the time of booking) is required to confirm your reservation.

Prices are quoted in Australian Dollars (AUD) and may vary depending on distance, duration, and special requests.

Payment methods accepted will be confirmed at the time of booking.

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3. Cancellations and Refunds

See policy provided

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4. Service Conditions

Passengers are required to follow driver instructions at all times for safety and comfort.

Smoking, illegal substances, and alcohol consumption are not permitted in the vehicle.

Cleaning fees may apply for spills, stains, or damage to the vehicle.

Cowtown’s Desi Driver reserves the right to refuse service to any passenger behaving in a disorderly or unsafe manner.

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5. Liability

While every care is taken to ensure a safe and reliable service, Cowtown’s Desi Driver accepts no responsibility for delays, missed connections, or loss/damage to personal belongings.

We are not liable for any indirect or consequential losses resulting from the use of our service.

Passengers are responsible for their own travel insurance where applicable.

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6. Changes to Bookings

Minor changes (such as pickup time adjustments or additional stops) may be accommodated where possible.

Significant changes to itinerary or duration may affect the fare and must be arranged in advance.

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7. Weddings and Special Events

Bookings for weddings and large events should be made well in advance.

Deposits are non-refundable unless otherwise agreed in writing.

Overtime charges may apply if the service extends beyond the agreed booking period.

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8. Privacy Policy

We value your privacy.

Any personal details provided to Cowtown’s Desi Driver (such as name, contact information, or booking details) are used solely for communication and service purposes.

We do not share your personal information with third parties unless required by law or necessary to complete your booking.

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9. Updates to Terms

Cowtown’s Desi Driver reserves the right to amend these Terms and Conditions at any time without prior notice.

The latest version will always be available on our website.

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10. Contact Us

If you have any questions about these Terms and Conditions, please contact us